Yesterday, I got a call from one of our Executive VPs asking me to proofread an email before he sent it. I told him to send it on over.
When I got around to opening it up, my heart smiled a little bit.
It was a letter to the shoeshine company at Denver International Airport. He travels a lot, and when he goes to DIA, he stops for a shoeshine.
Last time he was there, he discovered that one of his favorite shoeshine men wasn't there anymore.
The email was an unsolicited attempt to get that man's job back because he had brightened so many days of weary travel for so many.
It was a gesture of kindness that I really needed to see yesterday.
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